News

FTC takes action against Genshin Impact Game Developer

United States of America | Tuesday, January 21, 2025
Game developer Cognosphere allegedly unfairly marketed loot boxes to children that obscured real costs and misled all players about the odds of obtaining prizes The maker of the video game Genshin...

Compensation for Italian consumers from Peugeot and Citroen for o total amount of about 7 million euro.

Italy | Tuesday, January 14, 2025
PS12483 - Italian Competition Authority: thanks to the Authority’s actions, consumers will receive compensation from Peugeot and Citroën amounting to approximately 7 million euroPRESS RELEASEThe AGCM...

Ryanair fined EUR 4.2 million for non-reimbursement of cancelled flights

Italy | Monday, May 24, 2021

CMA consults on environmental claims guidance for businesses

United Kingdom | Friday, May 21, 2021

Telstra to pay AUD$50m penalty for unconscionable sales to Indigenous consumers

Australia | Thursday, May 13, 2021

Google to require providers to add information about data use to apps in its app store

Netherlands | Saturday, May 8, 2021

Google will improve information on how apps collect and use personal data

Norway | Saturday, May 8, 2021

Google misled consumers about the collection and use of location data

Australia | Friday, April 16, 2021

Full Court dismisses Volkswagen $125m penalty appeal

Australia | Monday, April 12, 2021

Finnish Consumer Ombudsman's Newsletter 01|2021 - published

Finland | Saturday, April 10, 2021

FTC sends more than US$6.5 Million to consumers harmed by Fashion Nova

United States of America | Friday, March 26, 2021

Consumers International and ICPEN Joint Statement World Consumer Rights Day 2021 and Fraud Prevention Month

Global | Monday, March 15, 2021

FTC returns more than US$482 Million to consumers in 2020

United States of America | Monday, February 15, 2021

Amazon to pay US$61.7 Million to settle FTC charges It withheld some customer tips from Amazon Flex drivers

United States of America | Monday, February 15, 2021

ACM sees risks associated with paid ranking for consumers and competition

Netherlands | Saturday, February 6, 2021

Global sweep finds 40% of firms’ green claims could be misleading

United Kingdom | Friday, January 29, 2021

Screening of websites for 'greenwashing': half of green claims lack evidence

European Union | Friday, January 29, 2021