Get involved
Become a member
Generally, each country participating in ICPEN is represented by a single national governmental organisation responsible for the promotion and enforcement of consumer protection and fair trading practices. View a copy of the Memorandum on the Establishment and Operation of ICPEN and the 2021-2024 ICPEN Strategy Plan.
Each member is expected to deliver an annual report and take part in at least three of the following ICPEN activities annually:
- a network event, including a conference and/or best practices training workshop;
- the annual Internet Sweep initiative;
- the annual Fraud Prevention Month initiative;
- a network steering group, working group or project; and
- the handling of cross-border complaints.
Before an agency becomes a member organisation, it participates in ICPEN’s annual activities for 2 years as a partner organisation. Partnership is normally reserved for one single national governmental authority from each country that is involved with the promotion and enforcement of fair trading practices but there is provision for exception, and for some countries other arrangements may be necessary. For example, Germany is represented by two separate member organisations, the Federal Ministry for the Environment, Nature Conservation, Nuclear Safety and Consumer Protection, and the Federation of German Consumer Organisations. Authorities will only be considered for partnership status once their application has been supported by at least five member organisations.
Other stakeholder engagement
ICPEN encourages the participation of non-members to take part in its annual activities for the benefit of good consumer outcomes, such as through the:
- Fraud Prevention Month activities; and
- Internet Sweep Day activities
ICPEN also welcomes the participation of other stakeholders in its activities such as annual conferences and best practices training workshops. Applications to participate at these events should be made to the current sitting ICPEN presidency.
Contact
For more information on how to become a member or join ICPEN activities
