The Netherlands - Consumer authority issues warning on travel providers without travel compensation measures

Recently, the court of appeal in The Hague decided in favour of the Dutch consumer authority (Consumentenautoriteit) in legal proceedings instituted with it. The consumer authority had brought the action in question against a tour operator that had failed to arrange the travel compensation measures required by law when providing package tours. The court of appeal ruled that the company, Akwaaba Tours B.V. from Maastricht, was to take steps to arrange the travel compensation measures required or stop providing package tours. The court imposed penalties on the company in order to force it to comply with the ruling. At the current time, this company is not offering the travel compensation required by law, but is still providing tours.

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