Canada - National Home Services to pay $7 million for misleading door-to-door water heater promotions

Agreement includes money back to Ontario and Quebec consumers

November 24, 2014 — OTTAWA, ON — Competition Bureau

The Competition Bureau has determined that sales agents for National Energy Corporation (National) were making false or misleading representations regarding their identity and the purpose of their visit to the customers’ homes. During the course of the investigation, the Bureau became aware of thousands of complaints received by other organizations, including the Ontario Ministry of Consumer Services, the Better Business Bureau and the Office de la protection du consommateur in Quebec.

Read the press release.