Finnish Consumer Ombudsman's Newsletter 01/2020 - English version published

In this newsletter, The Finnish Consumer Ombudsman provides information on the following topics and cases:

• Cost of instant credit
• Unexpected charges in telephone subscription invoices
• Numerous consumers being bothered by illegal robocalls
• Numerous shortcomings on tour operators’ websites concerning the new package travel act
• New video provides information on fundamental consumer skills to immigrants – available in nine languages
• Many consumers having problems with an electricity company
• More attention on cancellation terms of online auctions
• Going to a car price evaluation website may bring an unexpected bill
• Problems with city bike returns

The Finnish Consumer Ombudsman's Newsletter will be published in English twice a year. As a subscriber, you will be kept up to date on the Consumer Ombudsman's statements and rulings, pending legislation projects, and international trends in consumer law.